Frequently Asked Questions
Please read our FAQ before sending us a message.
We will take approximately 24 hours to get back to you. If its emergency please call or text our contact number Tel:380 685131454
While most of our international customers receive their orders within a couple of weeks, for international shipping, we usually ask that you give the postal service 2-7 business days (not including weekends and holidays) in order for your package to arrive.
FREE SHIPPING if you SPEND OVER $1000. Delivery charges depend on many factors (i.e., where you live, type of shipping you choose, etc.). But we’ve done our best to negotiate favorable rates with major shipping carriers. So better support contact us.
After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment are sent out on the day we receive the payment.
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